WHAT DO WE DO WITH YOUR INFORMATION?
When you register with or use Knack, as part of the registration process, we collect the personal information you give us such as your name and contact details.
When you browse our platform or use our apps, we also automatically receive your computer or phone internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our site, new services and other updates.
We will only use your personal information for the following purposes:
• to enable us to provide you with access to the Website and to use the Service and to enable you to download information and materials from the Website; the registration form, to contact you with our newsletter and other email updates;
• to make you aware of other products or services offered by us from time to time;
• to produce reports, statistics and analysis of the types of people who access the Website;
• to contact you for your views on the platform and to notify you occasionally about important changes or developments to the platform; and
• to administer, support, improve and develop our platform.
We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral, unless you specifically tell us otherwise. Your name, address details and all other personal information will remain confidential at all times.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support or clicking the link any email you receive from us where it indicates “unsubscribe”.
Some non-marketing emails that you may receive from time to time will not include an unsubscribe option.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Your data is stored on our secured servers, located in Germany. Some of your data is encrypted where possible, and our servers are backed up daily.
We use a valid SSL certificate to encrypt your data on transmission.
You may request your data be exported at any time by contacting support. Once we have verified the authenticity of your request, we will export the data in a common file format of our choice.
CREDIT CARD DATA
We do not store your credit card information. All transactions are processed securely through Stripe Payments, which constitutes a third-party service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and not stored on our servers. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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