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Introduction
Last updated on 27 July, 2017

Every user profile consists of a number of important pieces of information, including;

  • User image/photo.
  • Basic personal information, such as date of birth and name.
  • Contact information.
  • A unique username.
  • Basic employment information, such as an employee code and position.
  • An access level.

As well as more advanced information, such as;

  • Next of kin information.
  • Medical insurance details.

Some of this information is created when adding a user, but the majority of it is uploaded by the user themselves when using Knack.






Viewing Your Profile
Last updated on 27 July, 2017

You can view your profile from one of several different places;

  • By clicking or tapping on your name at the top left.
  • By opening the main menu users > manage > view profile.

Doing this will open up your profile details view, which shows your basic profile information along with your detailed information. You also have the option to generate a timesheet.





Viewing Your Profile > Knack Knowledgebase > Business Management Software


Updating Your Profile
Last updated on 26 August, 2019

You can update your profile by;

Editing your profile allows you to make changes to information such as;

  • Your personal information.
  • You contact information.

You cannot edit your own position or access level. Only another user with access level 4 or more can complete these actions. Usernames cannot be changed once created.





Updating Your Profile > Knack Knowledgebase > Business Management Software


Changing Your Password
Last updated on 27 July, 2017

You can change your password by;

Once you have changed your password, you will receive an email to confirm the change.

Ensure that your email address is correct to be notified of password changes.





Changing Your Password > Knack Knowledgebase > Business Management Software


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