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users

User Profile Managing Users Access Levels
Introduction

Every user profile consists of a number of important pieces of information, including; User image/photo. Basic personal information, such as date of birth and name. Contact information. A unique user...

Viewing Your Profile

You can view your profile from one of several different places; By clicking or tapping on your name at the top left. By opening the main menu users > manage > view profile. Doing this will ope...

Updating Your Profile

You can update your profile by; Opening your profile details. Clicking or tapping on the main information section to view more info. Click on the "update profile" link. Editing your profile allows y...

Changing Your Password

You can change your password by; Opening your profile details. Clicking or tapping on the main information section to view more info. Click on the "update password" link. Once you have changed...

Intruduction

A user is any person who has access to your Knack company account. Each user will have their own unique profile, along with an access level. The Forever Free plan allows for up to 3 users, while the P...

Finding Users

You can find users by; Using the main menu > users > manage > view users. This will provide you with a list of users currently active on your account. Using the filters allows you to view d...

Adding a User

You can add a new user by either; Using the main menu > users > add user. Using the main menu > manage > view users > add user. When adding a new user, you will be required to enter i...

Updating a User

You can update a user profile by; Using the main menu > users > manage > view users > view profile. Clicking on the main information section > update profile. You will be able to upda...

Disabling or Enabling a User

You can disable a user by; Using the main menu > users > manage > view users > view profile. Clicking on the main information section > disable profile. You cannot disable the account...

Introduction

Access levels allow you to control which features a user can make use of in your Knack account. This is important when you have a number of staff members, who each have their own responsibilities. Ass...

Access Level Breakdown

The following is a list of all access levels and the features that can be accessed by each;