A quote is a formal document that you can sent to a prospective or existing customer or client. It declares the products or services that you intend to sell to them, what the parameters of those are, and how much you are going to charge for them.
In Knack, you can only create an invoice from a quote. We strongly encourage you to ensure that you send quotes to every client or prospect before invoicing them, and ensuring that they formally accept your quote. You can, however, simply create a quote and immediately generate an invoice from it without sending the quote to the client.
You can create a new quote in one of several ways;
When adding a new quote, you will be required to select;
You also have the option of;
Once you have created a quote you will be requested to add line items to it. The quote will remain bank until you have done this.
You can either;
For both of these options, you can edit the quantity, cost and charge applicable for this quote only. The profit is automatically calculated.
Adding a complex product or service will automatically add any linked items that were added to that complex product or service.
The quote details view allows you to see more detailed information about the items you have added to a quote, as well as;
You can enter the quote details view by either;
If your company requires a manager or senior staff member to approve a quote before it is sent to a customer or client, quote approvals allow you to do this within Knack.
To request a quote approval;
The user selected will receive a notification that an approval has been requested.
To approve or disaprove a quote;
Quote approvals do not enable or disable invoices being generated.
Quotes cannot be deleted or voided. A quote is intended to be a temporary offer of product or services, and should be replaced by a new quote if required, or edited when necessary.
When creating a quote, Knack does not automatically send it to your client. In this way, you can create or delete as many quotes as you need. To send a quote that you have created;
Invoices cannot be deleted. You can void an invoice, and the invoice will remain permanently viewable in your Knack account. You can also unvoid an...
An invoice can be issued by either; Opening the quote details view and clicking on the main summary section and selecting "issue invoice". Openin...
When a client pays you, it is necessary to record this payment and notify the client that the payment was received. Marking an invoice payment upda...