An invoice is a formal document that indicates the product or service that your company will provide, and the amount that you client or customer has agreed to pay for it.
Invoices in Knack are generated directly from quotes, and automatically include critical information, such as your company information, banking details, terms & conditions, and more.
Once an invoice is generated, you cannot edit it. If necessary, you can void the invoice and create a new one.
You can request another Knack user to generate an invoice from a quote for you. This is important in companies where an accounts department is required to generate invoices, and only a user with the required access can do so.
In order to request an invoice;
If you have a Knack PRO account, you can request a repeat invoice.
An invoice can be issued by either;
You will have the options of;
Scheduling invoices is important when you are providing your product or service to a client on a regular basis, for example; monthly advertising campaigns that you are running. This feature saves you significant time, and reduces the risk of accounting errors when you might forget to do this manually.
Knack Automation allows you to schedule an invoice on a daily, weekly or monthly basis and send this invoice to a client automatically.
You can schedule an invoice by;
Knack Automation is a PRO feature. You will not be able to schedule invoices on a Forever Free account.
Voiding an invoice removes it from statements and financial reports. Once an invoice is voided, it is considered invalid. You can unvoid an invoice if it is voided in error.
To void an invoice;
You can unvoid an invoice using the same method as above.
When a client pays you, it is necessary to record this payment and notify the client that the payment was received. Marking an invoice payment updates your financial reports.
You can mark a payment by;
Once a payment is marked against an invoice, you can clear all payments or void the invoice.
Invoices cannot be deleted. You can void an invoice, and the invoice will remain permanently viewable in your Knack account. You can also unvoid an invoice at any time.
If you have issued an invoice manually (ie, not on a schedule), then you can send the invoice either;
If you have scheduled an invoice, it will automatically be sent to your client.
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