You can use Knack to send emails directly from the system (instead of downloading and emailing manually). This helps make your life a little easier, since it can be annoying to constantly download and create new emails.
You can email a range of items, such as;
To do this;
Note that emails sent from in-system are not copied to you and there is no notification for them. Knack simply sends an email with the attachment to the address selected.
When sending in-system emails, Knack allows you to track opens. Doing this will notify you that the email was opened by the recipient, and this notice will also be recorded under the prospect, client or supplier.
To do this;
This is a PRO feature and will not be available if you are on a free account.
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