Making Business Easier Since 2011

Start typing a topic to find help from our knowledgebase...

more

Notifications
About Notifications

Notifications are a critical  part of Knack. They are automatically generated when users take actions that relate to your profile. These notificat...

Chats
About Chats

Chats allow you to communicate with other users instantly without the need for external apps or systems. This feature can be used effectively for t...

Smart Search
About Smart Search

Smart Search allows you to quickly find information across your Knack account through one intuitive search. Smart Search filters results according ...

Knowledgebase Search
About KB Search

The Knack Knowledgebase is a constantly updated repository of information about Knack, its features, and how to use it. Using the KB is a fast and ...

Security
About Knack Security

Knack is a secured platform, making use of the latest web technology to ensure both privacy and data security. Our entire platform and all data tra...

Apps
About Knack Apps

As part of our platform, we have developed apps for both iOS and Android devices. Modern businesses are always connected, and these apps are centra...

Changelog
Knack Update History

October 2017 Substantially updated app to help optimise viewing of data. Added in progress tags to tasks. Improved email layouts for better readin...

In System Emails
Emailing Items

You can use Knack to send emails directly from the system (instead of downloading and emailing manually). This helps make your life a little easier...

Tracking Emails

When sending in-system emails, Knack allows you to track opens. Doing this will notify you that the email was opened by the recipient, and this not...