CRM (customer relationship management) is a concept as old as business itself. Since sales is one of the primary operations of any company, and happy customers result in more sales, it stands to reason that CRM should be a critical part of any small or large business.
What does CRM look like today, and where is it going? These days, CRM software is the go-to version of this idea, helping tens of thousands of companies every day increase both sales and customer loyalty. The future looks set to improve both the way we use CRM software, and the mobility and integration of it in to other systems.
When choosing a new accounting software, it's important to consider all the options first. You need to begin with selec...
Continue Reading
Choosing the right software platform for a small business can be a massive task. There are too many to choose from, and ...
Continue Reading
A recent survey showed that small business owners are more optimistic than ever, with their survival rate increasing to ...
Continue Reading
Employing staff is one of the core influencers of any small business' success. Great staff members who work together can...
Continue Reading
The words "company culture" can be a bit of a wishy-washy statement. What is it, what does it mean, and why should you c...
Continue Reading